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FAQ

Accommodation

Please tell me the features of the premium floor. ※Sample※
This is a special floor located on a high floor above the 15th floor of the main building.
The interior has been completely redesigned so that you can enjoy the scenery of Tokyo in a relaxed manner.
We also have a concierge desk and lobby exclusively for premium floors.
What time is check-in and check-out? ※Sample※
Check-in is at 15:00 and check-out is at 11:00.
However, different times may be set separately for accommodation packages or specific groups planned by our hotel.
Can I have a late check-out? ※Sample※
The final late-out time is 0:00. (An additional 1,000 yen will be charged.)
If you wish, please contact us using the extension number "Call the front desk".
What credit cards can I use? ※Sample※
VISA / MASTER CARD / JCB / AMERICAN EXPRESS can be used.